Privacy Policy

Hermiston Athletic Club ("HAC," "we," "us," or "our") is committed to protecting the privacy of our members, website visitors, and anyone who interacts with us. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have regarding your information.

By using our website at www.hermistonathleticclub.com or our services, you agree to the practices described in this policy.

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and mailing address when you fill out a membership form, renewal form, contact form, or sign up for communications.
• Membership Information: Membership type, start date, billing preferences, and any upgrade or renewal selections you make.
• Health & Emergency Information: Emergency contact details and any health-related information you voluntarily provide in connection with personal training or facility use.
• Payment Information: Billing details processed through our secure third-party payment processor. We do not store full credit card numbers on our servers.
• Usage Data: Information about how you interact with our website, including pages visited, time spent, and device/browser type, collected through cookies and analytics tools.

We use the information we collect to:

• Process membership applications, renewals, and upgrades
• Communicate with you about your membership, promotions, and facility updates
• Schedule and manage personal training sessions and class bookings
• Process billing and payments
• Respond to your inquiries and provide customer support
• Improve our website, services, and member experience
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• With trusted service providers who assist us in operating our website and running our business (e.g., payment processors, email platforms), under strict confidentiality agreements
• With Club 24 locations, solely as necessary to provide the dual-gym access benefit included with your HAC membership
• When required by law, court order, or government authority
• To protect the rights, safety, or property of HAC, our members, or the public

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of the website.

We may use analytics tools (such as Google Analytics) to understand how visitors use our site. These tools collect anonymized usage data and are governed by their own privacy policies.

We retain your personal information for as long as your membership is active and for a reasonable period afterward to fulfill legal, accounting, or reporting requirements. When information is no longer needed, we securely delete or anonymize it.

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to legal obligations
• Opt out of marketing communications at any time by clicking "unsubscribe" in any email or contacting us directly
• Request a copy of your data in a portable format

To exercise any of these rights, please contact us at the address below.

Our services are intended for individuals 18 years of age and older. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.

Our website may contain links to third-party websites (such as Club 24 or social media platforms). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us: